7Krave is a Jamaican foodie service created by Innovative Menu Solutions Ltd. The company is located in Kingston, Jamaica. The intention of 7Krave is to create a food community that connects food providers to food lovers. We let you have a social life around food, from reviews to browsing photos to following other foodies. There are too many features to name here but mainly we allow you to order food online from a lot of restaurants that would not normally or any at all do delivery.
You search for a particular food, see what you like and add it to your cart and checkout. If not sure what you want, you can search for a restaurant as well or browse our list of restaurants. Enter the restaurant, browse the menu, find the food you’re feeling and hit “Add to Cart”. Checkout and we’ll confirm and then notify the restaurant to begin prepping your food. Done.
We accept cash on delivery and also credit card payments online. There is also a 7Krave virtual wallet for you to use points and pay for meals.
No. However, to make purchases, you simply add your card, input your expiration date and cvv2 code and you’re good to go.
Your card is charged when your order has been successfully placed. If the order is canceled, the reverse will take 5 - 7 business days to reflect.
Yes. We do not store the full card details. We only store the last 4 digits. The system accepts the card number, cvv2 and expiration each time you make a purchase. The system also make sure no one (including us) can see the details that pass through to your Bank, using SSL encryption.
We confirm with you that we have received your order and then it gets sent to the restaurant shortly afterwards. The restaurant starts preparing your order and you will be notified via notification. A receipt of your order would have been emailed as well.
You’ll receive a notification that confirms your order is being processed.
Make sure the e-mail we have in our database is still active. If so, check your spam folder, make sure your email account isn’t acting weird, and, if all else fails, email admin@7krave.com.
You’ll definitely want to contact us ASAP via telephone.
You can check your order history to see the status of your order. Also, you can reach out to 7Krave’s Customer Care team.
If you received a confirmation that your order has been processed then the restaurant did receive your order. These notifications/emails are only triggered when restaurants confirmed that they received the order. If you’re hearing that they’ve not received your order, please call us immediately and we’ll get things sorted out.
If there’s a problem with your order, please call the restaurant and let them know. Of course, you can reach out to our Customer Care Team at any time and we will be happy to assist.
Here’s where you can see everything you’ve ordered in the past that you have decided to save. This is helpful for the obvious reason that you can reorder anything you loved in just a few clicks. Of course, you can edit the order to add anything else you’d want or remove anything you don’t need this time around.
7Krave is free to use. You’ll have to pay for the food and, if you opt for delivery, you may notice that we charge a fee for delivery.
The restaurants we work with determine the prices for delivery. Most times it is the same as the menu prices. If you see any discrepancies, feel free to let us know.
Not at the moment.
If you have a promo code, you’ll be able to enter it during checkout and we’ll adjust your order total to factor in the discount.
They’re from 7Krave users just like you. In fact, you can review any restaurant or food you’ve ordered on our website or mobile app.
Not yet available
If an order is cancelled by the restaurant or 7Krave, the full order will be refunded and the amount will take 5-7 business days to reflect.
Yes you can, using our Hanker Order feature. However, you can suggest that particular restaurant and hopefully they become a partner shortly after.
Depends on the number of orders and the distance from the restaurant to your delivery address. Once your order has been processed, we will send you a push notification to your phone regarding your confirmation and expected delivery time.
You will receive a confirmation email and a push notification from us, stating the delivery time of your order so you will be able to arrange for someone to be home when the delivery man comes by. Depending on the circumstance, they may or may not come back.
You can provide feedback through our feedback link on the mobile app or you can just simply shoot us an e-mail at admin@7krave.com
Maybe. It all depends.
You can contact our customer care department or send us an e-mail at admin@7krave.com. 7Krave’s customer service department will respond to all customer service requests or queries within two (2) business days.

Innovative Menu Solutions Ltd
Kingston 10, St. Andrew
Jamaica