TERMS AND CONDITIONS

 

By using 7Krave, you agree to the following disclaimer:

 

The contents are for information purposes only. 7Krave disclaims any liability for any information that may have become outdated since the last time the particular piece of information was updated. 7Krave reserves the right to make changes and corrections to any part of the content without prior notice. 7Krave does not guarantee the prices listed in menus or the availability of all menu items at any restaurant. All restaurant names, menu items are/may be registered trademarks/copyrights of respective owners. Unless stated otherwise, all pictures and information contained on this mobile app are believed to be materials owned by the restaurant or by the business.

 

You agree to use the data owned by 7Krave only for personal purposes and not for any commercial use unless agreed to with 7Krave in writing.

 

You expressly understand and agree that your use of the services is at your sole risk and that the services are provided "as is" and "as available".

 

Any content that you generate on 7Krave is completely owned by 7Krave. Such content includes but is not limited to restaurant reviews, restaurant photo uploads, your usage patterns, your interaction with other users on 7Krave.

 

7Krave reserves the right to moderate any objectionable content that is vulgar or may be objectionable to any member of our community. 7Krave also reserves the right to moderate or remove such content without explicitly asking your permission or even informing you about it.

 

All textual content gets posted on 7Krave's properties immediately but gets moderated/removed within 5 minutes of the user action of uploading the content. All graphic content (photos) gets moderated before it gets shown to any user on 7Krave.

 

While all content that contains nudity, pornography, harassment, unwelcome contact, fraud and other inappropriate conduct and activity is already moderated by our moderators and editors, customers can always email 7Krave at admin@7krave.com and inform 7Krave about the objectionable content to have it removed immediately. This content will however, only be removed if it fails to pass the manual scrutiny of our moderators and editors.

 

All such complaints received by 7Krave will be addressed to within three (3) business days - this time period is typically less than a couple of hours. Upon proper resolution of the issue, 7Krave will email the customer and inform him/her about the steps taken to address the complaint.

 

7Krave’s customer service department will respond to all customer service requests or queries within two (2) business days.

 

REFUND/CANCELLATION POLICY RELATING TO CREDIT CARD PAYMENT

Modification/Cancellation Policy: To cancel or modify your transaction, please contact 7Krave customer service as soon as possible and we will assist with making the modifications. If the restaurant has completed preparing the meal then 7Krave is not responsible if or when the restaurant refuses to make the modifications.

Refunds: For any cancellations processed, you should expect to receive your refund within 14 days of the request. This time period includes the time it takes your bank to process our refund request (up to 14 business days). We’ll notify you via e-mail of your refund once we have received and processed the reversal request.