TERMS AND CONDITIONS
By using 7Krave,
you agree to the following disclaimer:
The contents are
for information purposes only. 7Krave disclaims any liability for any
information that may have become outdated since the last time the particular piece
of information was updated. 7Krave reserves the right to make changes and
corrections to any part of the content without prior notice. 7Krave does not
guarantee the prices listed in menus or the availability of all menu items at
any restaurant. All restaurant names, menu items are/may be registered
trademarks/copyrights of respective owners. Unless stated otherwise, all
pictures and information contained on this mobile app are believed to be
materials owned by the restaurant or by the business.
You agree to use
the data owned by 7Krave only for personal purposes and not for any commercial
use unless agreed to with 7Krave in writing.
You expressly
understand and agree that your use of the services is at your sole risk and
that the services are provided "as is" and "as available".
Any content that
you generate on 7Krave is completely owned by 7Krave. Such content includes but
is not limited to restaurant reviews, restaurant photo uploads, your usage
patterns, your interaction with other users on 7Krave.
7Krave reserves
the right to moderate any objectionable content that is vulgar or may be
objectionable to any member of our community. 7Krave also reserves the right to
moderate or remove such content without explicitly asking your permission or
even informing you about it.
All textual
content gets posted on 7Krave's properties immediately but gets
moderated/removed within 5 minutes of the user action of uploading the content.
All graphic content (photos) gets moderated before it gets shown to any user on
7Krave.
While all content
that contains nudity, pornography, harassment, unwelcome contact, fraud and
other inappropriate conduct and activity is already moderated by our moderators
and editors, customers can always email 7Krave at admin@7krave.com and inform
7Krave about the objectionable content to have it removed immediately. This
content will however, only be removed if it fails to pass the manual scrutiny
of our moderators and editors.
All such
complaints received by 7Krave will be addressed to within three (3) business
days - this time period is typically less than a couple of hours. Upon proper
resolution of the issue, 7Krave will email the customer and inform him/her
about the steps taken to address the complaint.
7Krave’s customer
service department will respond to all customer service requests or queries
within two (2) business days.
REFUND/CANCELLATION
POLICY RELATING TO CREDIT CARD PAYMENT
Modification/Cancellation
Policy: To cancel or modify your
transaction, please contact 7Krave customer service as soon as possible and we will assist with
making the modifications. If the restaurant has completed preparing the meal then 7Krave is not responsible if or when the restaurant refuses to make the modifications.
Refunds: For any cancellations processed, you should expect to
receive your refund within 14 days of the request. This time period includes
the time it takes your bank to process our refund request (up to 14 business
days). We’ll notify you via e-mail of your refund once we have received and
processed the reversal request.